Managed IT Services in Western Washington
Onsite and remote IT support for manufacturers, food processors and auto dealerships from Seattle and the Eastside to Snohomish County.
IT Support That Understands Industrial Operations
Based in Bothell, ThyTech Computers supports businesses across King and Snohomish counties with a mix of onsite visits and remote management. We focus on the industries where IT is tied directly to production: manufacturers, food processors and automotive dealerships.
These environments aren't typical offices. Shop-floor machines, cold storage, dealer management systems and manufacturer-mandated network setups all need careful configuration, and we're comfortable working in them.
Industries We Support in Washington
Manufacturing
From precision machine shops to aerospace suppliers across the Puget Sound region, we keep production networks stable and secure.
- Segmenting shop-floor (OT) networks from office systems
- Connectivity for CNC machines, PLCs and file transfer to equipment
- Supporting legacy Windows PCs that run production equipment
- ERP and MRP system support
- Security controls for customers that require NIST 800-171 or CMMC readiness
Food Processing
Processing plants and cold storage facilities need technology that works in tough conditions and keeps product moving.
- Wi-Fi coverage in warehouses, coolers and freezers
- Handheld scanners, label printers and scale integrations
- Lot tracking and traceability record systems
- Temperature monitoring and alerting
- Backup and recovery plans that protect production schedules
Automotive Dealerships
Dealerships run on connected systems across sales, F&I, service and parts. We help keep every department online and compliant.
- Dealer management system (DMS) connectivity and workstation setup
- Networks that meet OEM manufacturer requirements
- FTC Safeguards Rule controls such as MFA, encryption and monitoring
- Separate customer Wi-Fi in showrooms and service lounges
- Phones, printers and devices for service drives and parts counters
Onsite when it matters, remote when it's faster
Onsite support
Some problems need a technician in the building. Our team travels throughout the Seattle area, the Eastside and Snohomish County for installs, upgrades and hands-on troubleshooting.
- Network, firewall and Wi-Fi installs and troubleshooting
- Workstation, printer and scanner deployments
- Cabling cleanup and equipment closet organization
- Hands-on help for production equipment
Remote support & monitoring
Most day-to-day issues are solved remotely in minutes, so your team isn't waiting on a drive. Behind the scenes, we monitor and maintain your systems so problems are caught before they stop work.
- Helpdesk by phone, email and remote session
- Patching, backups and security monitoring
- Microsoft 365 and account administration
- Coordination with your ISP, software and equipment vendors
Washington Communities We Serve
- Seattle
- Bellevue
- Redmond
- Kirkland
- Bothell
- Woodinville
- Kenmore
- Everett
- Lynnwood
- Mill Creek
- Mukilteo
- Edmonds
- Marysville
- Arlington
- Snohomish
- Monroe
Located near Bothell? See our Bothell IT support page.
Frequently asked questions
Do you provide onsite IT support in Western Washington?
Yes. We provide onsite support throughout the Seattle area, the Eastside and Snohomish County, and we handle most everyday requests remotely so they get resolved quickly.
Can you work with our manufacturing equipment and shop-floor network?
Yes. We configure and support networks that connect CNC machines, PLCs and the PCs that run production equipment, and we keep those systems separated from your office network for security.
Can you help our dealership with the FTC Safeguards Rule?
We help dealerships put the required technical controls in place, including multi-factor authentication, encryption, access controls and monitoring, and we document them for your compliance program.
Find out where your IT stands
Schedule a free IT assessment. We'll review your network, security and backups, then walk you through what's working, what's at risk and what we'd fix first.