Managed IT for Western Washington & Oregon Client HelpdeskRemote Support833.849.8324
Industries · Manufacturing

IT support built for the shop floor

When a production network goes down, machines stop and orders slip. We support manufacturers across Washington and Oregon with the technical configurations production environments demand, onsite and remote.

Where we help

Production IT is different from office IT

Machine controllers, legacy operating systems and industrial networks don't follow the rules of a typical office. We do the careful work that keeps them connected, stable and secure.

OT/IT network segmentation

Separate production equipment from office systems and the internet, so a phishing email in the front office can't reach your machines.

Machine connectivity

Reliable networking for CNC machines, PLCs and HMIs, including file transfer to equipment and secure access for machine vendors.

Legacy production PCs

Equipment that depends on older versions of Windows needs to be isolated, backed up and protected, not just left alone. We have a plan for those machines.

ERP & MRP support

Keep the system that runs your orders, inventory and scheduling fast and available, and coordinate with your ERP vendor when issues arise.

Engineering workstations

Powerful CAD/CAM workstations and fast file storage sized for large drawings and models.

CMMC & NIST 800-171

Defense and aerospace supply chain customers increasingly require documented security controls. We help put them in place.

Onsite + remote

Technicians who can work on the floor

Some problems can't be fixed from a remote session. Our technicians come onsite for network installs, cabling cleanup, machine connectivity issues and equipment moves, and handle everything else remotely so issues get resolved quickly.

We serve manufacturers from the Puget Sound region to Portland, Tualatin, Wilsonville and the Salem area.

  • Wired and wireless networks for production floors and warehouses
  • Backups and recovery plans for production data and machine programs
  • Barcode scanners, label printers and shop-floor terminals
  • Secure remote access for equipment vendors
  • Ransomware protection designed around production uptime
FAQ

Manufacturing IT questions

Can you support our machines that still run old versions of Windows?

Yes. When replacing a controller PC isn't practical, we isolate it on its own network segment, limit what it can talk to, back it up and monitor it, which greatly reduces the risk it poses.

Do you help with CMMC?

We help manufacturers implement the technical controls behind CMMC and NIST 800-171, such as MFA, access control, logging, encryption and secure configurations, and we work alongside your compliance advisor on documentation.

Will you work with our equipment and ERP vendors?

Yes. We coordinate directly with your machine, software and ERP vendors, including setting up secure remote access for them, so you don't have to referee between providers.

Find out where your IT stands

Schedule a free IT assessment. We'll review your network, security and backups, then walk you through what's working, what's at risk and what we'd fix first.