Managed IT Services for Pacific Northwest Businesses
Proactive support, cybersecurity and IT strategy for manufacturers, food processors, auto dealerships and growing businesses. Your team gets fast help, your systems stay secure, and your IT costs become predictable.
- Serving businesses since 2009
- Based in Bothell, WA
- Onsite & remote support
- Predictable monthly pricing
One partner for your entire IT environment
From the front office to the shop floor, we manage the technology your business runs on so you can focus on running it.
Managed IT Services
Helpdesk, monitoring, patching, backups and onsite support for one predictable monthly fee.
Learn moreCybersecurity
Layered protection against ransomware, phishing and breaches, plus help meeting compliance requirements.
Learn moreCloud & Microsoft 365
Microsoft 365 and Google Workspace setup, migrations, licensing and day-to-day administration.
Learn morevCIO & IT Projects
Technology planning, budgeting and hands-on project work, from network builds to office moves.
Learn moreEverything your business needs from an IT department
Our managed services plans cover the day-to-day work of keeping your technology running, plus the planning that keeps it from holding you back.
What's included- Helpdesk support for your staff by phone, email and remote session
- Proactive monitoring and maintenance of computers, servers and network equipment
- Security patching and software updates
- Endpoint protection, email security and DNS filtering
- Backup monitoring and recovery planning
- Microsoft 365 user and license management
- Onsite support when a technician needs to be there
- Vendor management with your ISP, software and equipment providers
IT support for operations that can't afford downtime
We specialize in environments where technology is tied directly to production, inventory and customers, and where the configurations are anything but standard.
Manufacturing
Shop-floor networks, CNC and PLC connectivity, legacy production PCs, ERP support and security for supply-chain requirements.
Manufacturing ITFood Processing
Warehouse and cold storage Wi-Fi, scanners and label printers, lot tracking systems and recovery plans that protect production.
Food processing ITAuto Dealerships
DMS connectivity, manufacturer network requirements, FTC Safeguards Rule controls and support for every department.
Dealership ITHow it works
Switching IT providers shouldn't be disruptive. Here's how we bring new clients on board.
Free IT assessment
We review your network, security, backups and software, and talk through what's slowing your team down.
Onboarding plan
You get a clear plan and pricing. We document your environment, fix urgent risks first and coordinate any handoff from your current provider.
Ongoing management
We monitor, maintain and support your systems day to day, and meet with you regularly to plan what's next.
What you should expect from an IT provider
Every IT company offers support, implementation and consulting. Here's how we approach it differently.
Responsive
Slow response is the top reason businesses change IT providers. We get to issues quickly and get your team back to work.
Strategic
Bloated IT costs a fortune and frustrates staff. We scale your technology to fit your business and keep it simple.
Direct
Straight answers and clear recommendations, without the jargon, so you can make good decisions quickly.
Thorough
We review all of your digital services to find hidden and runaway costs, then cut what isn't critical.
Secure
Layered protection against today's threats, so you don't have to worry about “the tech stuff.”
Local technicians across Washington and Oregon
Remote support wherever you are, and onsite visits throughout our service area.
- Bothell
- Seattle
- Bellevue
- Redmond
- Kirkland
- Woodinville
- Everett
- Lynnwood
- Mill Creek
- Mukilteo
- Portland
- Beaverton
- Hillsboro
- Tualatin
- Salem
Common questions about managed IT
What are managed IT services?
Managed IT services means an outside provider takes ongoing responsibility for your technology for a predictable monthly fee. Instead of calling someone only when something breaks, your systems are monitored, maintained, secured and supported continuously, which prevents many problems before they cause downtime.
What does the free IT assessment include?
We review your network, devices, security tools, backups and Microsoft 365 or Google Workspace setup, and talk with you about what's frustrating your team. You get a plain-English summary of what's working, what's at risk and what we'd prioritize, with no obligation.
Can you work alongside our in-house IT staff?
Yes. Many businesses use us to support an internal IT person or team, covering helpdesk overflow, security tools, after-hours projects or strategic planning so their staff can focus on bigger priorities.
Do you offer onsite support?
Yes. Most requests are resolved remotely so your team isn't left waiting, and our technicians come onsite throughout the Seattle area, the Eastside, Snohomish County, Portland and Salem when hands-on work is needed.
Do you only offer monthly plans?
Managed service plans with predictable monthly pricing are our focus, but we also offer on-call support and project-based work depending on what fits your business.
Let's see where your IT stands
Tell us a little about your business and we'll schedule a no-obligation review of your network, security and backups.
- A clear picture of your current setup and risks
- Prioritized recommendations in plain English
- Straightforward pricing if you want our help
Prefer to talk now? Call 833.849.8324.
Thanks, we got your request!
Someone from our team will reach out within one business day to schedule your assessment.